Privacy Policy

Verified Knowledge Press ("we," "our," or "us") is committed to protecting the personal information of everyone who visits our website, purchases our products, or engages our services. This Privacy Policy explains what information we collect, how we use it, and what rights you have over it.

By using our website at verifiedknowledgepress.com, you agree to the practices described in this policy.

Who We Are

Verified Knowledge Press is a publishing company based in Kampala, Uganda. We publish nonfiction that documents real transformation and offer speaking, workshops, consulting, and publishing guidance services to individuals and organisations globally.

Contact: hello@verifiedknowledgepress.com · +256-701-835607 · Tufnell Drive, Kamwokya, Kampala, Uganda

What Information We Collect

Information you give us directly

  • Contact information — your name and email address when you subscribe to our newsletter, submit a contact form, or book an appointment

  • Purchase information — your name, email, and billing address when you purchase a book or service

  • Communications — any messages you send us via email or our contact form

  • Appointment details — information you share when booking a discovery call or consultation

Information collected automatically

  • Usage data — pages visited, time spent on the site, referring URLs, and browser type, collected via Squarespace's built-in analytics

  • Device information — your device type, operating system, and general geographic location (country/city level only)

  • Cookies — our website uses cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings, though this may affect some functionality

How We Use Your Information

  • To process your purchases and deliver products or services you have bought

  • To send you updates about our book launch, new services, and relevant insights — only if you have subscribed or purchased from us

  • To respond to your inquiries and manage appointment bookings

  • To improve our website and understand how our content is used

  • To comply with legal obligations

We do not sell, rent, or trade your personal information to any third party.

How We Share Your Information

We only share your data with trusted third-party service providers who help us operate our business, including:

  • Squarespace — our website and e-commerce platform

  • Payment processors — such as Pesapal, which processes payments on our behalf under their own privacy policies

  • Email service providers — used to send newsletters and booking confirmations

    All service providers are required to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Newsletter subscribers' data is retained until you unsubscribe. Purchase records are retained for seven years for accounting and tax compliance purposes.

Your Rights

Regardless of where you are located, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Unsubscribe from our mailing list at any time using the link in any email we send

  • Object to our processing of your information

To exercise any of these rights, email us at hello@verifiedknowledgepress.com. We will respond within 30 days.

International Visitors

Our website is accessible globally. If you are accessing it from outside Uganda — including from the United States, Canada, the European Union, or Asia — your data is processed and stored in accordance with this policy. EU residents may have additional rights under the General Data Protection Regulation (GDPR). We are committed to honouring those rights upon request.

Children's Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Questions about your privacy?

Contact us at hello@verifiedknowledgepress.com or write to us at Tufnell Drive, Kamwokya, Kampala, Uganda.